FAQ
Frequently Asked Questions
Ordering & Payment
How to Order & Payment
A. Please purchase a ticket at the machine near the entrance before taking your seat.
Our ticket machine supports multiple languages (Japanese, English, Chinese, and Korean) with photos to help you choose your meal. If you have any questions, please feel free to ask our staff.
A. We accept cash and credit cards only.
We accept major credit cards, including Visa, Mastercard, JCB, and American Express.
(Please note: Transportation IC cards, e-money, and QR code payments are not accepted.)
A. We sincerely apologize, but we do not accept reservations, takeout, or delivery orders.
To ensure you enjoy our ramen at its peak flavor and texture, we serve customers exclusively for dine-in at our counter. Please visit us directly, and we will seat you in order of arrival.
(Please note: We do not accept QR code payments or mobile pay.)
Allergies & Dietary Restrictions
Dietary Restrictions & Allergies
A. Yes, we provide allergen information using pictograms.
Pictograms indicating major allergens (such as wheat, egg, milk, shrimp, crab, buckwheat, and peanut) are displayed on our in-store menu and the menu page of our website.
If you have severe food allergies, please contact us in advance or speak with our staff when submitting your food ticket.
A. We apologize, but we do not offer Halal-certified or vegetarian/vegan-specific options.
Our soup bases and sauces contain pork bones, chicken bones, seafood extracts, and pork lard. If you have any dietary restrictions or concerns, please feel free to ask our staff before ordering.
A. Yes, options are available. Please let us know when handing over your food ticket.
We can adjust your order according to your preference, such as "Firm noodles," "Light flavor," "No green onions," or "No garlic." We also have a multilingual communication card available so you can easily order by simply pointing.
Other Questions
Other Frequently Asked Question
A.Yes, you are welcome to bring your luggage.
You can keep your belongings with you (under the counter or in the storage space). As space inside the shop is limited, please feel free to ask our staff for assistance if you have large suitcases.
A. Children & Families Welcome
We provide small bowls, forks, and spoons for young children. While our seating is primarily counter-style, families are always welcome to relax and enjoy a meal together.
A. We will do our best to seat your group together.
As we only have counter seating, you may need to wait a little longer during busy hours to be seated side-by-side, or you may be seated separately. Our staff will coordinate seating for you, so please feel free to speak to us when you arrive.